Questions about a guide, a plugin recommendation, or a project you want an opinion on? Reach us directly — a human engineer reads every message.
info@devdiy.com — we reply within one business day, usually faster.
Company information
WPForge is operated by Beijing Internet Shangtong Technology Co., Ltd. (brand: DEVDIY), a global e-commerce technology group.
What to include in your message
- Your WordPress/WooCommerce versions and hosting setup (we can help you find these in under a minute)
- What you already tried — error messages, screenshots, or links
- For project inquiries: timeline and scope, however rough
For faster help
If your site is broken right now, start with our troubleshooting guides — most white-screen, error-500 and update failures have a documented fix. For a structured assessment, request the free WordPress site audit and we will review your site’s speed, security posture and SEO basics with a written report.
Business hours & response times
- Engineering team online: Monday–Friday, 09:00–18:00 (UTC+8), with overlap coverage for EU mornings and US evenings.
- Email response: within 1 business day — usually much faster.
- Audit delivery: within 48 hours of your request.
- Emergency site rescue: same-day intake for white screens, hacked sites and checkout outages.
